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Emergency Replacement Circuit Breaker for Christmas

January 12th, 2011 Comments off
 
General Electric SEDA24AT0100, 2 Pole, 100 Amp

General Electric SEDA24AT0100, 2 Pole, 100 Amps

Sometimes we get calls from a customer that is in a real jam and has limited resources or time to get out of it. And sometimes these problems are over small pieces of electrical equipment, such as a replacement General Electric circuit breaker, two pole 100 amps. We got such a call just before Christmas. A home owner’s electrician needed a replacement circuit breaker, 2 pole 100 amps, for an old home. The existing circuit breaker would not latch closed. They had limited information on the old circuit breaker. They would have changed the whole panel but they couldn’t get it done before Christmas.

First we explained they had to contact the electric utility because they were changing the main breaker for a house. We sent them two styles of recondition circuit breakers because their information was not specific enough. We told them to use the replacement circuit breaker that was correct and to return the other breaker to  us. Their ‘replace circuit breaker’ problem, as they called it, was solved and they had lights for Christmas. They returned the other breaker to MIDWEST. Their problem wasn’t because they needed an unusual replacement Square D circuit breaker or replacement Cutler Hammer circuit breaker. Their problem was because the location was Hawaii.  It was a big problem for a small customer, but it made everyone feel great that we took care of them for Christmas.